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The Multi-Sector Commerce Summit
14–15 October 2026 | Olympia London 

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    AI: solvent and accelerant on the route to a CustomerX world

    AI: solvent and accelerant on the route to a CustomerX world

    23 Jan 2026 Ian Jindal
    As AI dissolves the boundaries between retail, travel, finance and media, customers are no longer optimising within sectors — they are optimising across their lives. This article explores how horizont …
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    Decadian shifts in retail

    Decadian shifts in retail

    31 Jul 2025 Ian Jindal
    Ecommerce has reached a turning point after 25 years of expansion — shifting from high-growth disruption to a mature, fiercely competitive market. Unpack how retailers are adapting as channel growth s …
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      14th October: 9.00am - 5.00pm
      15th October: 9.00am - 4.30pm

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