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14–15 October 2026 | Olympia London
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14–15 October 2026
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We respect your time. Membership ensures you spend it getting the answers you need, not standing in queues.
Fast-Track Learning: Skip the registration lines with dedicated VIP entry and get priority seating at the Supernova and Changemaker theatres . You’re here for the "Threenote" sessions and raw implementation stories; we make sure you have the best view in the house.
Direct Peer Connections: Use the CustomerX app to browse the member directory and schedule 1-2-1 meetings specifically with other RetailCraft members. It is the simplest way to book time with peers facing your exact challenges.
A Sanctuary for Conversation: Use the RetailCraft Lounge as your base for those meetings. It’s a high-end, "sales-free" space away from the noise of the show floor, with all-day refreshments and quiet areas to catch up on work.
Tailored Inspiration: While others "browse" the expo, you get a more focused experience. We help you find the Discovery Trails and Learning Labs that provide the practical blueprints you can actually use when you get back to the office.
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You choose the subject; we create a concise board-level brief.
We do the heavy lifting on the research so you can focus on the strategy.
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