Who's in the room

Your customer doesn't live in a silo, and at CustomerX, neither does your network.

Guided by a powerhouse Advisory Board representing the titans of Retail, Hospitality, Travel, and Finance - CustomerX brings together 3,000+ commerce leaders from across the entire consumer economy, to forge real connections and close real deals.

We filter for influence, ensuring the event comprises the Change Makers reinventing business models and the Commercial Delivery experts scaling them.

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Cross-Sector Collision

Attendees by sector.
Seniority.

The Specialists

Heads of Department and Delivery Experts who own the "enabling layer"; the data, workflow, and governance that makes the strategy stick.

The Decision Makers

C-suite and Directors from the UK's leading brands who are reallocating budget and setting the commercial intent.

The following companies are examples of the cross-sector brands and innovators we expect to be present, making CustomerX the most influential gathering for a redefined marketplace:

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who you'll meet

Titles you’ll meet at CustomerX

  • Head of Retail Operations

  • Marketplace Director

  • Omnichannel Strategy Director

  • Director of Commerce Media

  • Head of Retail Media Network

  • Director of Media & Audience Monetisation

  • Head of Advertising Partnerships

  • Director of Guest Experience

  • Commercial Partnerships Manager

  • Head of Loyalty & Membership

  • Director of Decision Science

  • Director of Ecosystem Partnerships

  • Director of Retail Media / Commerce Media

  • Head of Service Transformation

  • Customer Operations Director

  • Customer Insights Director

  • Director of AI Strategy

  • Head of Agentic Commerce

  • Head of Customer Strategy

  • Director of Media Strategy

  • CMO

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