Experience CustomerX

CustomerX brings together 5,000+ commerce leaders to forge real connections and close real deals. We filter for influence, ensuring the event comprises the Change Makers reinventing business models and the Commercial Delivery experts scaling them.

Driven by Industry Giants: The Advisory Board 

The thinking at CustomerX isn't developed in a vacuum. It is guided by a powerhouse Advisory Board representing the titans of Retail, Hospitality, Travel, and Finance.
 

View Advisory Board (opens in a new tab)

 
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Cross-Sector Collision

A Cross-Sector Collision

Your customer doesn't live in a silo, and at CustomerX, neither does your network. You will meet peers from across the entire consumer economy:                 

Retail & D2C (e.g., M&S, Zara, Next).       

Finance & Fintech (e.g., Monzo, Revolut, Amex).
Travel & Leisure (e.g., Trainline, Uber, TUI). Hospitality (e.g Starbucks, Stonegate, Wagamama)
Entertainment & Media (e.g., Netflix, ITV, Sky). FMCG & CPG (e.g., Diageo, PepsiCo, L'Oreal).
Attendees by sector.
Seniority.

The Specialists

Heads of Department and Delivery Experts who own the "enabling layer"; the data, workflow, and governance that makes the strategy stick.

The Decision Makers

C-suite and Directors from the UK's leading brands who are reallocating budget and setting the commercial intent.

The following companies are examples of the cross-sector brands and innovators we expect to be present,
making CustomerX the most influential gathering for a redefined marketplace:

 

who you'll meet

Titles you’ll meet at CustomerX

  • Head of Retail Operations

  • Marketplace Director

  • Omnichannel Strategy Director

  • Director of Commerce Media

  • Head of Retail Media Network

  • Director of Media & Audience Monetisation

  • Head of Advertising Partnerships

  • Director of Guest Experience

  • Commercial Partnerships Manager

  • Head of Loyalty & Membership

  • Director of Decision Science

  • Director of Ecosystem Partnerships

  • Director of Retail Media / Commerce Media

  • Head of Service Transformation

  • Customer Operations Director

  • Customer Insights Director

  • Director of AI Strategy

  • Head of Agentic Commerce

  • Head of Customer Strategy

  • Director of Media Strategy

  • CMO

Sponsorship Opportunities (opens in a new tab)

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