About RetailX

For over two decades, RetailX Events has brought together the people shaping the future of digital, direct commerce - through buzzing festivals, trade shows, awards, and roundtables that connect ideas, spark collaboration, and celebrate innovation.

22 years ago, the RetailX team launched the UK’s first ecommerce event and magazine. Today, InternetRetailing.net remains the market leader in reporting, business intelligence, events, and board-level engagement.

Now, that same team introduces CustomerX - a first-of-its-kind event uniting retail, brands, D2C, media, marketplaces, platforms, leisure, hospitality, and travel - ALL seeking the best ideas, partners, hardware, software, channels, and platforms to drive customer performance  365 days a year. 

In the era of infinite choice and transparent data, only the connected and collaborative will thrive. It's time to work outside of silos.

It's time for CustomerX.

RetailX Events
20+
years shaping retail connections
100K+
engaged decision makers
20+
events each year

Explore RetailX Industry Reports

RetailX Brands D2C: Europe 2025

RetailX Brands D2C: Europe 2025

Selling direct enables both consumer brands and retail brands to engage directly with shoppers, a key consideration in an age where the value of first-party data is growing.

 

ChannelX European Marketplaces Sector Report 2025

ChannelX European Marketplaces Sector Report 2025

Marketplaces have a huge power and reach in the European market. We look in at the overall sector and assess the performance of 15 key marketplaces in detail.


 

RetailX FMCG: instore and ecommerce 2025

RetailX FMCG: instore and ecommerce 2025

The $13.6 Trillion FMCG Revolution Is Here. Are You Ready for What’s Coming Next?


 


 

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