2026 Speakers
We’ve built a powerhouse agenda around the people, partnerships and practical strategies redefining how brands compete for customer attention, loyalty and spend - with more senior voices and cross-sector leaders being announced soon...
Secure your free ticket to join them
Aswin Peter
An Event For a
New Era of Cross-Sector Commerce →
A new era of connected commerce is here. The customer is everywhere, always on, always connected. The smartest businesses don’t just compete for attention - they collaborate to win it.
We're bringing together leaders from retail, media, fintech, travel, hospitality, and technology - all shaping how brands engage, convert, and retain today’s connected consumer.
Leveraging 20+ years of expertise in global commerce

The organisations that consider opportunities and learn from other industries are often those that stay ahead of changing customer expectations. For commercial leaders, the challenge is understanding how these [customer] expectations are evolving and adapting experiences accordingly. Looking at a single industry in isolation is no longer enough. In many cases, the greater opportunity lies in creating more value for existing customers through stronger relationships, better use of data, relevant personalisation and strategic partnerships. -
Julie White, Chief Commercial Officer - Europe & North Africa, Premium, Midscale & Economy at Accor
The Agenda
From cross-sector collisions on the Supernova Stage, to the tactical blueprints of the Learning Labs. Discover the operating system that defines the programme.
Hosted Meetings
Guaranteed meetings with qualified buyers - targeted, times, and professionally arranged on your behalf.
Looking to put your brand in the spotlight and be seen by over
3,000 cross-sector decision-makers this October?
Engineered for opportunity. Built for impact.
Our show floor is crafted to drive real ROI:
- Purpose-built spaces for meaningful engagement
- Integrated stages and live-content studios, to drive consistent traffic throughout
- Bolstered brand awareness opportunities
Whether you're looking to secure exhibition space, explore branded sponsorship or discuss speaking opportunities, our team will work with you to align your objectives with the right level of participation.
Exhibit and Sponsor
CustomerX is your opportunity to step out of the industry bubble and position your brand in front of buyers who are ready to adopt ideas, tools, models, and technologies that actively drive and support the growth of connected commerce.
"I don't see where we sell to be either within four walls or a digital platform. The reality is consumers may discover a brand or product on social media or in a store. There's so many entry points. How do you make sure that you retain them through the journey?"
"I think every organisation needs to think about a new way of connecting to the new generation of customers."
"A fantastic day, perfectly balanced between innovation, insight, and meaningful connections. The RetailX roundtables stood out, delivering highly relevant content and sparking great conversations."
"RetailX events have been consistent in providing relevant content and networking opportunities to the retail industry. It's the right size event with specific tracks for the right job titles to bring real value to retailers, brands and tech solutions."
