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KEYNOTE: Building Customer Led Growth Across Commerce, Platforms and Service Providers
- What changed when organisations moved to customer-led execution across connected journeys and how working with platforms, suppliers and service providers shaped measurable growth in practice?
- What changed across teams and partner relationships to support customer-led execution?
- How organisations aligned with platforms, brands and service providers to deliver consistent outcomes?
- Which changes unlocked measurable growth across connected journeys?
- What failed to scale and what organisations would do differently Inviting speaker from Debenham/Pinterest?