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KEYNOTE: Operating In An Always On Commerce Economy
- No single organisation now owns the full path from demand to fulfilment. Retailers depend on delivery platforms, delivery platforms depend on payments and identity infrastructure, and pricing engines built for one sector are quietly becoming the blueprint for others. As demand goes permanently live, the operating model that wins isn't the one with the best internal system ,, it's the one with the best partnerships plugged into it
- Where does your operating model now quietly depend on someone else's infrastructure; payments, identity, logistics, fulfilment?
- Overcoming real-time demand problem and a payments network's real-time trust problem look nothing alike on the surface. Where do they actually rhyme? • When a partnership breaks, is it your system that fails, or the handoff between your system and theirs?
- What would it take to build a shared operating playbook across sectors that don't currently see themselves as peers?
