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KEYNOTE: Why Out of Home Strengthens a Premium Delivery Offer
As customer expectations continue to evolve, flexibility is becoming one of the most important drivers in delivery and returns.
Tim Davies will explore why Out of Home is moving from a niche option to a core part of retail delivery strategy, and how businesses can use a balanced network of next day delivery, shops and lockers to offer more flexibility, simplify returns and create better customer outcomes.
Drawing on DPD’s perspective, he will explain how the flexibility of an express next day delivery option, combined with a strong Out of Home network, can help retailers create a more joined-up customer proposition across delivery and returns.
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