5,000+
Commerce Leaders
120+
Tech Suppliers
100+
Speakers
1,000+
Hosted Meetings

AN EVENT
FOR A NEW ERA OF COMMERCE →

Leveraging 20+ years of expertise in global commerce

RetailX EVENTS

CustomerX is built on a 20-year legacy of industry-defining commerce events, intentionally breaking down industry silos with a bold, cross-sector focus into one collaborative show floor. Through the introduction of a wide range of new technologies, we are showcasing the tools that actively drive and support the growth of connected commerce. This is a space where every path to the customer collides, and cross-sector growth is fuelled by a rapidly expanding technology ecosystem.

Who Attends CustomerX?

The Technology Ecosystem used by leaders with commercial intent to copy, collaborate, compete.

eCosystem

 

Commerce Logos

Today, it’s not just about what you sell, but how you fit into the story of your customers' life - her time, his habits, their aspirations.

The Experience

This is not just another trade show. We’ve eliminated the shell-scheme exhibition feel to create a high-end, design-led environment that reflects the fact that CustomerX is built for creativity, connection, and collaboration.

The Programme

The Programme

From cross-sector collisions on the Supernova Stage, to the tactical blueprints of the Learning Labs. Discover the operating system that defines the programme.


 

1-2-1 Meetings Programme

Hosted Meetings

Guaranteed meetings with qualified buyers - targeted, times, and professionally arranged on your behalf.


 

Live Shopping

The Experience

Across five main stages, four immersive workshops, and a packed show floor, discover the strategies, partnerships, and technologies, driving the next decade of customer-centric growth.


 

CustomerX sponsors

Exhibit and Sponsor

CustomerX is built around commercial intent. Every meeting, connection, and content moment is engineered to drive business outcomes. Get involved today.

CustomerX Audience Member

Attend

Commercial collaboration is changing how we operate. No single business owns the customer. It's time to leave the fragmented systems behind, learn from the best, and shape how we create, capture, and share customer value.

Stéphane de La Faverie
"I don't see where we sell to be either within four walls or a digital platform. The reality is consumers may discover a brand or product on social media or in a store. There's so many entry points. How do you make sure that you retain them through the journey?"
Stéphane de La Faverie
CEO |  Estee Lauder
Mohsen Ghasempour
"I think every organisation needs to think about a new way of connecting to the new generation of customers."
Mohsen Ghasempour
Group AI Director |  Kingfisher
Maryke Botha

"A fantastic day, perfectly balanced between innovation, insight, and meaningful connections. The RetailX roundtables stood out, delivering highly relevant content and sparking great conversations."

Maryke Botha
B2B Technology Marketing |  Epsilon
Aedeen Mageean

"RetailX events have been consistent in providing relevant content and networking opportunities to the retail industry. It's the right size event with specific tracks for the right job titles to bring real value to retailers, brands and tech solutions."

Aedeen Mageean
Senior Retail Media Marketing Manager |  Mirakl

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