Leveraging 20+ years of expertise in global commerce

CustomerX is built on a 20-year legacy of industry-defining commerce events. We don't just follow trends; we have spent two decades at the heart of the conversation through ChannelX, SubscriptionX, Retail MediaX, the FMCG Summit, the CTV Summit, and the Commerce AI Summit. Our stages are reserved for the architects of the new economy.
The lines between retail, leisure, hospitality, media, travel, and finance are fading. Your customer doesn't live in silos - they move seamlessly from shopping to dining, travelling to streaming, connecting every decision and every pound in his or her wallet to moments that delight, solve and inspire.
The Programme
From cross-sector collisions on the Supernova Stage, to the tactical blueprints of the Learning Labs. Discover the operating system that defines the programme.
Hosted Meetings
Guaranteed meetings with qualified buyers - targeted, times, and professionally arranged on your behalf.
Exhibit and Sponsor
CustomerX is built around commercial intent. Every meeting, connection, and content moment is engineered to drive business outcomes. Get involved today.
Attend
Commercial collaboration is changing how we operate. No single business owns the customer. It's time to leave the fragmented systems behind, learn from the best, and shape how we create, capture, and share customer value.
Why CustomerX?
It's the first event to recognise that the silos are outdated. This isn't retail-tech or marketing-only. This is where every industry that serves the customer comes together to share ideas and create new growth. The smartest businesses don’t just compete for attention - they collaborate to win it
"RetailX events have been consistent in providing relevant content and networking opportunities to the retail industry. It's the right size event with specific tracks for the right job titles to bring real value to retailers, brands and tech solutions."
"A fantastic day, perfectly balanced between innovation, insight, and meaningful connections. The RetailX roundtables stood out, delivering highly relevant content and sparking great conversations."
"I think every organisation needs to think about a new way of connecting to the new generation of customers."
Sign up for updates
Fill in this form to receive all the latest CustomerX updates straight to your inbox.
If you are enquiring about sponsorship or speaking opportunities, a member of the team will get back to you very shortly. By completing this form, you are giving us permission to process your data for this purpose, and allowing us to send you updates.