Unscripted conversations with commerce trailblazers
Podcast Live Stage turns CustomerX’s editorial voice into a live, interactive experience. Running throughout the day, it features a programme of live podcast recordings, guest formats and fast-paced interviews with leaders, changemakers and subject-matter experts from across the CustomerX world.
Filmed and recorded for wider distribution, it is designed just as much for the room as for the feed: a place for sharp conversation, audience interaction and cross-sector ideas that delegates can take away, repeat and act on.

Why These Sessions Matter
The Podcast Live Stage gives you two essential advantages:
- Unfiltered Intelligence: Hear the truth about the challenges and breakthroughs that never make it into the official case study.
- Trailblazer Access: Get close to the visionaries defining the next era of commerce and learn how they navigate uncertainty at pace..
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We have moved past the era of separate industries competing for the same transaction; we are now in the Post-Channel Era, where focus converges entirely on the customer’s life, not just the touchpoint.
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A 400-capacity space dedicated to the how. We move past the polished highlight reels to focus on implementation stories that admit the mess—the projects that succeeded because of, or despite, significant obstacles.
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Designed for leaders who need to bridge the gap between high-level strategy and technical delivery. We strip away the vendor jargon and replace it with practical methods, patterns, and tools you can actually use.
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The Executive Briefs are our "vetted" spaces for decision-grade discussion. We move past stage-managed presentations to focus on the strategic trade-offs that determine board-level success.
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Located in themed hubs across the show floor, the Learning Labs are high-impact, vendor-led sessions designed to show you exactly how to solve the friction points in your customer journey.
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This theatre is a high-energy mix of live shopping in action and "under the hood" analysis, showing you exactly how to turn engagement into instant conversion.
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Unscripted conversations with commerce trailblazers. We strip away the slide decks and the corporate script to get to the grit. The bold ideas and insights that are actually moving the needle.