CustomerX is built on the intelligence gathered from 20 years of specialised commerce summits

RetailX EVENTS

Our sector events provided us with valuable insight: growth isn't siloed—it's driven by the customer, and the innovative technology that moves at their pace, seamlessly cross-sector.

Previous Sponsors Include

Winning Share of Wallet Requires Winning Share of Life.

We are at a massive inflection point where industries are colliding.

The boundaries between retail, leisure, hospitality, travel, and finance are fading. Your customers don't live in silos and they certainly don't think in "sectors". They move seamlessly from shopping to dining, from travelling to streaming, connecting every decision and every pound in their pocket to the moments that delight, solve, and inspire them.

CustomerX is your opportunity to step out of the industry bubble.

We have moved past the era of "talks + expo" and have intentionally designed a curated operating system to challenge the status quo and create a high-end environment for genuine learning, collaboration, and deal-making.

This event is built for senior leaders who recognise a fundamental shift: winning "share of wallet" now requires winning "share of life".

The stage is set, where cross-sector conversations via threenotes, keynotes, live shopping, panel discussions, and live podcasts will showcase collaboration at scale. View the CustomerX programme.


 

Winning Share of Wallet Requires Winning Share of Life.

We are at a massive inflection point where industries are colliding.

The boundaries between retail, leisure, hospitality, travel, and finance are fading. Your customers don't live in silos and they certainly don't think in "sectors". They move seamlessly from shopping to dining, from travelling to streaming, connecting every decision and every pound in their pocket to the moments that delight, solve, and inspire them.

CustomerX is your opportunity to step out of the industry bubble.

We have moved past the era of "talks + expo" and have intentionally designed a curated operating system to challenge the status quo and create a high-end environment for genuine learning, collaboration, and deal-making.

This event is built for senior leaders who recognise a fundamental shift: winning "share of wallet" now requires winning "share of life".

The stage is set, where cross-sector conversations via threenotes, keynotes, live shopping, panel discussions, and live podcasts will showcase collaboration at scale. View the CustomerX programme.

Ecosystem

CustomerX ShowfloorPut your brand in the spotlight and be seen by over 5,000 cross-sector decision-makers this October →

Engineered for opportunity. Built for impact. 
Our show floor is crafted to drive real ROI:

  • Purpose-built spaces for meaningful engagement
  • Integrated design to drive consistent traffic throughout
  • Bolstered brand awareness opportunities

Whether you're looking to secure exhibition space, explore branded sponsorship or discuss a bespoke partnership, our team will work with you to align your objectives with the right level of participation.

Maryke Botha
“A fantastic day, perfectly balanced between innovation, insight, and meaningful connections.”
Maryke Botha
B2B Technology Marketing |  Epsilon
Nick O’Connor
“To be in the room with leaders discussing their key challenges around retail media was highly valuable. As ever the event was very well organised!”
Nick O’Connor
Global Marketing Director |  Koddi
James Hirst
“Smart people. Smarter conversations. Enabling connections. Setting vibes.”
James Hirst
Founder |  The Intelligent Brief
Rohan Kotecha
“Big thanks to RetailX for hosting such an insightful event! The range of content, speakers and delegates was outstanding. Looking forward to attending the next one!”
Rohan Kotecha
Digital Commerce Channel Executive |  Carlsberg Britvic
Nicole Pilkington
“The format was excellent. The setup facilitated more networking than usual, allowed for deep discussions that are often missed, and most importantly, encouraged honest conversations with peers… Well done on creating something that connects people across the industry.”
Nicole Pilkington
Associate Director - Global Digital Commerce |  Barilla
Aedeen Mageean
“RetailX events have been consistent in providing relevant content and networking opportunities... to bring real value to retailers, brands and tech solutions.”
Aedeen Mageean
Senior Retail Media Marketing Manager - Global |  Mirakl
Andrew Lindsay
“[The] event struck a great balance that provided depth and richness, but maintained relevance. Great to come together with so many like-minded people.”
Andrew Lindsay
Strategy Lead – Food |  Marks & Spencer
Rachel Glynn
“I love the speed date style meetings with a vibe of discover not sell. This is the event I would recommend to my team!”
Rachel Glynn
Head of Digital Marketing and Trading |  Signet Jewellers

Why Join?

As a sponsor

  • Reach new customers across multiple verticals under one roof
  • Showcase cross-sector collaboration on-stage via Keynotes, Panel Discussions, Podcast Live, Discovery Innovation Tours and more.
  • Join our Commerce MediaX, Customer Experience and Commerce AI Summit Exec Briefs - deep, Think Tank format discussions fuelled by the panel and roundtable setup hosted by a RetailX moderator.
  • Access 1:2:1 meetings with customers across multiple target sectors
  • Discovery Trails - curated innovation tours crafted with a selection of our partners across Commerce Media / Platforms, Payments, AI, Data, Analytics, Customer Experience, Martech, Instore and more.
  • Be visible to your customers as they grow into new sectors
  • Position yourself as a cross-sector "bridge" growth platform

As a delegate

  • Collaborate, copy and compete with peers both in and out of your sector
  • Forge new cross-sector customer acquisition partnerships
  • Discovery Trails - curated innovation tours designed to cut through the noise, guiding you directly to the innovations and partners that align with your strategic goals.
  • Find new technologies that best serve your customers cross-sector
  • Learn how to reach new customers in sectors you don’t yet serve to enter new markets
  • Join our Commerce MediaX, Customer Experience and Commerce AI Summit Exec Briefs - deep, Think Tank format discussions fuelled by the panel and roundtable setup hosted by a RetailX moderator.
     

Who Attends CustomerX?

5,000+
Commerce Leaders
120+
Tech Suppliers
100+
Speakers
1,000+
Hosted Meetings

The Technology Ecosystem used by leaders with commercial intent to copy, collaborate, compete.

eCosystem

 

Commerce Logos

Nick O’Connor
“To be in the room with leaders discussing their key challenges around retail media was highly valuable. As ever the event was very well organised!”
Nick O’Connor
Global Marketing Director |  Koddi
Andrew Lindsay
“[The] event struck a great balance that provided depth and richness, but maintained relevance. Great to come together with so many like-minded people.”
Andrew Lindsay
Strategy Lead – Food |  Marks & Spencer
Nicole Pilkington
“The format was excellent. The setup facilitated more networking than usual, allowed for deep discussions, and most importantly, encouraged honest conversations with peers… Well done on creating something that connects people across the industry.”
Nicole Pilkington
Associate Director - Global Digital Commerce |  Barilla
James Hirst
“Smart people. Smarter conversations. Enabling connections. Setting vibes.”
James Hirst
Founder |  The Intelligent Brief
Rohan Kotecha

“Big thanks to RetailX for hosting such an insightful event! The range of content, speakers and delegates was outstanding. Looking forward to attending the next one!”

Rohan Kotecha
Digital Commerce Channel Executive |  Carlsberg Britvic
Maryke Botha
“A fantastic day, perfectly balanced between innovation, insight, and meaningful connections.”
Maryke Botha
B2B Technology Marketing |  Epsilon
Aedeen Mageean
“RetailX events have been consistent in providing relevant content and networking opportunities... to bring real value to retailers, brands and tech solutions.”
Aedeen Mageean
Senior Retail Media Marketing Manager - Global |  Mirakl
Rachel Glynn
“I love the speed date style meetings with a vibe of discover not sell. This is the event I would recommend to my team!”
Rachel Glynn
Head of Digital Marketing and Trading |  Signet Jewellers

Previous Speakers

The leaders you’ve seen on stage at RetailX Events

James Hirst
“Smart people. Smarter conversations. Enabling connections. Setting vibes.”
James Hirst
Founder |  The Intelligent Brief
Rachel Glynn
“I love the speed date style meetings with a vibe of discover not sell. This is the event I would recommend to my team!”
Rachel Glynn
Head of Digital Marketing and Trading |  Signet Jewelers
Maryke Botha
“A fantastic day, perfectly balanced between innovation, insight, and meaningful connections.”
Maryke Botha
B2B Technology Marketing |  Epsilon
Nick O’Connor
“To be in the room with leaders discussing their key challenges around retail media was highly valuable. As ever the event was very well organised!”
Nick O’Connor
Global Marketing Director |  Koddi
Rohan Kotecha
“Thanks to RetailX for hosting such an insightful event! The range of content, speakers and delegates was outstanding!”
Rohan Kotecha
Digital Commerce Channel Executive |  Carlsberg Britvic
Nicole Pilkington
“The format was excellent. The setup facilitated more networking than usual, allowed for deep discussions, and most importantly, encouraged honest conversations with peers… Well done on creating something that connects people across the industry.”
Nicole Pilkington
Associate Director - Global Digital Commerce |  Barilla
Sponsorship Brochure

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