Our sector events provided us with valuable insight: growth isn't siloed—it's driven by the customer, and the innovative technology that moves at their pace, seamlessly cross-sector.
Winning Share of Wallet Requires Winning Share of Life.
We are at a massive inflection point where industries are colliding.
The boundaries between retail, leisure, hospitality, travel, and finance are fading. Your customers don't live in silos and they certainly don't think in "sectors". They move seamlessly from shopping to dining, from travelling to streaming, connecting every decision and every pound in their pocket to the moments that delight, solve, and inspire them.
CustomerX is your opportunity to step out of the industry bubble.
We have moved past the era of "talks + expo" and have intentionally designed a curated operating system to challenge the status quo and create a high-end environment for genuine learning, collaboration, and deal-making.
This event is built for senior leaders who recognise a fundamental shift: winning "share of wallet" now requires winning "share of life".
The stage is set, where cross-sector conversations via threenotes, keynotes, live shopping, panel discussions, and live podcasts will showcase collaboration at scale. View the CustomerX programme.
Winning Share of Wallet Requires Winning Share of Life.
We are at a massive inflection point where industries are colliding.
The boundaries between retail, leisure, hospitality, travel, and finance are fading. Your customers don't live in silos and they certainly don't think in "sectors". They move seamlessly from shopping to dining, from travelling to streaming, connecting every decision and every pound in their pocket to the moments that delight, solve, and inspire them.
CustomerX is your opportunity to step out of the industry bubble.
We have moved past the era of "talks + expo" and have intentionally designed a curated operating system to challenge the status quo and create a high-end environment for genuine learning, collaboration, and deal-making.
This event is built for senior leaders who recognise a fundamental shift: winning "share of wallet" now requires winning "share of life".
The stage is set, where cross-sector conversations via threenotes, keynotes, live shopping, panel discussions, and live podcasts will showcase collaboration at scale. View the CustomerX programme.

Put your brand in the spotlight and be seen by over 5,000 cross-sector decision-makers this October →
Engineered for opportunity. Built for impact.
Our show floor is crafted to drive real ROI:
- Purpose-built spaces for meaningful engagement
- Integrated design to drive consistent traffic throughout
- Bolstered brand awareness opportunities
Whether you're looking to secure exhibition space, explore branded sponsorship or discuss a bespoke partnership, our team will work with you to align your objectives with the right level of participation.
“A fantastic day, perfectly balanced between innovation, insight, and meaningful connections.”
“To be in the room with leaders discussing their key challenges around retail media was highly valuable. As ever the event was very well organised!”
“Smart people. Smarter conversations. Enabling connections. Setting vibes.”
“Big thanks to RetailX for hosting such an insightful event! The range of content, speakers and delegates was outstanding. Looking forward to attending the next one!”
“The format was excellent. The setup facilitated more networking than usual, allowed for deep discussions that are often missed, and most importantly, encouraged honest conversations with peers… Well done on creating something that connects people across the industry.”
“RetailX events have been consistent in providing relevant content and networking opportunities... to bring real value to retailers, brands and tech solutions.”
“[The] event struck a great balance that provided depth and richness, but maintained relevance. Great to come together with so many like-minded people.”
“I love the speed date style meetings with a vibe of discover not sell. This is the event I would recommend to my team!”
Why Join?
As a sponsor
- Reach new customers across multiple verticals under one roof
- Showcase cross-sector collaboration on-stage via Keynotes, Panel Discussions, Podcast Live, Discovery Innovation Tours and more.
- Join our Commerce MediaX, Customer Experience and Commerce AI Summit Exec Briefs - deep, Think Tank format discussions fuelled by the panel and roundtable setup hosted by a RetailX moderator.
- Access 1:2:1 meetings with customers across multiple target sectors
- Discovery Trails - curated innovation tours crafted with a selection of our partners across Commerce Media / Platforms, Payments, AI, Data, Analytics, Customer Experience, Martech, Instore and more.
- Be visible to your customers as they grow into new sectors
- Position yourself as a cross-sector "bridge" growth platform
As a delegate
- Collaborate, copy and compete with peers both in and out of your sector
- Forge new cross-sector customer acquisition partnerships
- Discovery Trails - curated innovation tours designed to cut through the noise, guiding you directly to the innovations and partners that align with your strategic goals.
- Find new technologies that best serve your customers cross-sector
- Learn how to reach new customers in sectors you don’t yet serve to enter new markets
- Join our Commerce MediaX, Customer Experience and Commerce AI Summit Exec Briefs - deep, Think Tank format discussions fuelled by the panel and roundtable setup hosted by a RetailX moderator.
Who Attends CustomerX?
“To be in the room with leaders discussing their key challenges around retail media was highly valuable. As ever the event was very well organised!”
“[The] event struck a great balance that provided depth and richness, but maintained relevance. Great to come together with so many like-minded people.”
“The format was excellent. The setup facilitated more networking than usual, allowed for deep discussions, and most importantly, encouraged honest conversations with peers… Well done on creating something that connects people across the industry.”
“Smart people. Smarter conversations. Enabling connections. Setting vibes.”
“Big thanks to RetailX for hosting such an insightful event! The range of content, speakers and delegates was outstanding. Looking forward to attending the next one!”
“A fantastic day, perfectly balanced between innovation, insight, and meaningful connections.”
“RetailX events have been consistent in providing relevant content and networking opportunities... to bring real value to retailers, brands and tech solutions.”
“I love the speed date style meetings with a vibe of discover not sell. This is the event I would recommend to my team!”
“Smart people. Smarter conversations. Enabling connections. Setting vibes.”
“I love the speed date style meetings with a vibe of discover not sell. This is the event I would recommend to my team!”
“A fantastic day, perfectly balanced between innovation, insight, and meaningful connections.”
“To be in the room with leaders discussing their key challenges around retail media was highly valuable. As ever the event was very well organised!”
“Thanks to RetailX for hosting such an insightful event! The range of content, speakers and delegates was outstanding!”
“The format was excellent. The setup facilitated more networking than usual, allowed for deep discussions, and most importantly, encouraged honest conversations with peers… Well done on creating something that connects people across the industry.”
Access your copy of the CustomerX sponsorship brochure
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