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Survey Sparrow
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SurveySparrow, founded in 2017 and headquartered in California, is an experience management platform that helps organizations collect feedback, understand customer and employee experiences, and turn insights into action.
Trusted by 100,000+ customers across 150+ countries, SurveySparrow has powered 10M+ CX surveys, helping organizations create engaging feedback experiences and make better decisions with customer and employee insights.
The platform enables organizations to collect feedback across multiple channels, analyze responses, identify trends, and take action based on real- time insights.
Its AI-powered feedback agent, Echo, helps organizations continuously gather and understand customer feedback, uncover emerging themes, and surface actionable insights.
Together, SurveySparrow’s experience management and AI capabilities help organizations listen to customers and employees, understand what matters most, and act on those insights to improve experiences and outcomes.