PANEL: Innovating Across Health, Retail and Entertaiment to Transform Wearable Data into Seamless Customer Experiences

14 Oct 2026
Changemaker Theatre

As wearables evolve from fitness trackers to real-time, context-driven tools, brands in health, retail, and entertainment are working together to create immersive, personalized experiences that adapt to customers' lives in real-time

  • How are companies from health, retail, and entertainment industries integrating wearable data to create meaningful customer experiences?
  • What are the operational challenges when syncing wearable data across multiple industries, and how are teams overcoming them?
  • How are sectors managing the balance between personalization and customer trust, especially when using biometric data?
  • What emerging technologies and partnerships are driving real-time adaptive experiences for customers across wearables, health, and retail?
Speakers
Leila Thabet
Leila Thabet, Commercial Director - HOLLAND & BARRETT
Michelle Ripley
Michelle Ripley, IT Director - THIRD SPACE